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Let’s Talk Mental Health: Conversation Navigation 101

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When we learn how to talk about mental health with confidence, we build workplaces grounded in respect, compassion and safety.

  • Duration: 90 minutes

  • Delivery Options: In person or virtual

  • Ideal Audience: All employees and leaders who want to build skills in supportive workplace communication

Most of us are better equipped to support someone than we realize. We already know how to notice when something feels different, show that we care and make space for someone to talk. With a few practical tools and a little practice, those natural human instincts can become conversations that help people feel seen, supported and less alone.

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Talking about mental health doesn’t require perfect words or professional expertise. It starts with being willing to check in. This upbeat, interactive session takes the guesswork out of that first step and shows participants how to turn good intentions into meaningful support.

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Through relatable scenarios, hands-on practice and honest discussion, participants will see how small changes in language and approach can transform an interaction. They’ll explore common conversational roadblocks, become more comfortable with sensitive moments and learn where their role begins and ends.

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Participants will leave ready to put their learning into action, with useful language, a repeatable approach and the reassurance that they don’t need to have all the answers to make a meaningful difference.

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Key Learning Outcomes for Participants:

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  • Recognize signs that someone may be struggling and initiate a check-in.

  • Use a simple, memorable framework to guide supportive conversations.

  • Learn how to identify the need for urgent help (mental health crisis/emergency).

  • Strengthen active listening and empathy skills while maintaining healthy boundaries.

  • Avoid common responses that can unintentionally shut down dialogue.

  • Connect someone with appropriate workplace, community or professional resources.

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