The Working Mind

The Working Mind (TWM) is an evidence-based workplace mental health training program developed by Opening Minds, an initiative of the Mental Health Commission of Canada. Designed specifically for the realities of the workplace, TWM gives employees and leaders practical tools to better understand mental health, reduce stigma, build resilience and contribute to a psychologically healthy and safe workplace. 

 

Rather than waiting until someone is in crisis, The Working Mind takes an upstream, proactive approach to workplace mental health. Participants develop a shared language for talking about mental health, learn to recognize changes earlier and build practical skills they can use to support their own well-being and the people around them. 

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At the heart of the program are two practical frameworks:

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The Mental Health Continuum helps participants understand mental health as dynamic rather than simply “healthy” or “unwell.” Using common signs and indicators, participants learn to recognize changes in mood, attitudes, behaviours, substance use and physical well-being and identify appropriate actions and supports along the way. 

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The RAMP Framework (Reflection, Awareness, Movement and Practice) provides a practical approach to understanding, strengthening and sustaining mental health. Rather than a linear process, RAMP is an ongoing cycle that helps participants reflect on where they are, build awareness, take action and turn helpful strategies into ongoing practice. 

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Together, these tools help turn mental health awareness into something participants can actually apply... at work and beyond.

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With program streams available for both employees and leaders, The Working Mind is a powerful way to build a shared language and culture around psychological health and safety in your workplace. The Working Mind is available in two versions, allowing organizations to provide training appropriate to different roles within the workplace. 

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TWM training is delivered through Elizabeth's affiliate company, Arpeggio Health Services. Private training is available for workplaces and organizations, with public virtual sessions also offered periodically (check the list HERE).

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The Working Mind for Employees: 5 hours

Build Awareness. Strengthen Resilience. Support One Another.

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Designed for employees at all levels, this course builds a shared understanding and language around workplace mental health. Participants learn to recognize changes in their own mental health, use the Mental Health Continuum, understand and reduce stigma and apply practical strategies for managing stress and building resilience.

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The TWM Employee course includes three modules:

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1. Mental Health & Stigma

Explore foundational concepts related to mental health and the impact stigma can have on individuals experiencing mental health or substance use challenges.

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2. Mental Health in the Workplace

Explore psychological health and safety and learn to use the Mental Health Continuum to recognize changes in mental health, take appropriate action and support healthier conversations.

 

3. Stress & Resilience
Understand the impact of stress and practice the Big 4 coping strategies — practical tools participants can use to manage stress and strengthen resilience. 

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The Working Mind for Managers: 8 hours

Recognize Earlier. Lead Supportively. Build Stronger Teams.

 

The Manager course includes all three Employee modules and adds dedicated leadership training to help supervisors and managers recognize and respond to mental health concerns within their teams.

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4. Supporting Your Team
Managers build practical skills for recognizing changes in employees' mental health, having supportive conversations and responding appropriately across the Mental Health Continuum. The program also addresses manager-specific workplace considerations, including duty to inquire and accommodation, helping leaders better understand their role in creating psychologically safe, supportive teams.

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Tailored to Your Workplace

 

And that's not the only tailoring we do for TWM! Another strength of The Working Mind is that the program has been adapted for different workplaces and professions. In addition to the standard workplace program, specialized versions are available for the following sectors:

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• Trades

• Long-Term Care

• Legal

• Sports

• Healthcare

• First Responders

 

These adaptations retain the core evidence-based principles and tools of TWM while using relevant language, scenarios, examples and context that help participants see their own work reflected in the learning. 

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Key Learning Outcomes for Participants:

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• Recognize changes in mental health using the Mental Health Continuum

• Understand stigma and its impact on individuals, teams and workplace culture

• Apply the RAMP Framework to strengthen and sustain their own mental health

• Develop practical strategies for managing stress and building resilience

• Build greater confidence talking openly and supportively about mental health

• Contribute to a more psychologically healthy and safe workplace

• Managers will also develop practical skills for recognizing and responding to mental health concerns within their teams, having supportive conversations and understanding their role in supporting employees.