Welcome to the second instalment of the How Do You Eat an Elephant? series where we're breaking down the 13 psychosocial factors (PSFs) in Canada's National Standard on Psychological Health and Safety in the Workplace. In my last blog post, I introduced the Standard and talked about how for many/most organizations, tackling psychological healthy and safety at work can feel overwhelming. There are policies to review, leaders to educate, workplace culture to strengthen and c

Most organizations say they want employees to speak up. They encourage “open communication.” They talk about collaboration. Leaders tell their team members their door is always open. They ask for feedback during meetings, engagement surveys and performance conversations. But psychological safety isn’t built through slogans, policies or occasional reminders to “come talk to me anytime.” It’s shaped in the everyday moments that happen after someone speaks up. In how leade

We’ve all been there as leaders. An employee starts missing deadlines, their work quality slips or they seem disconnected from the team....