Every year around this time, something interesting happens in workplaces across the country. The weather improves. School is winding down. Vacation plans are finalized. Campgrounds are booked. Patios are busy. Calendars start filling with weddings, family gatherings and long weekends away. And somewhere around mid to late June, many leaders begin noticing a subtle shift in their teams. People seem a little more distracted. Conversations before meetings often revolve a

Resilience is one of those workplace words that sounds unquestionably positive. It gets used in leadership conversations, wellness initiatives, conference sessions and organizational messaging. We talk about building resilient teams, supporting employee resilience and helping people become more resilient in the face of change. On the surface, that all sounds reasonable. After all, most of us would agree that the ability to adapt, recover and keep going through difficult sea

If your best people are tired, this is why. We love the employees who go above and beyond. Of course we do. The ones who step in without being asked, help teammates who are drowning, stay late when something needs to get done and genuinely care about the organization’s success. And so, before long it becomes an expectation. When discretionary effort quietly turns into an unspoken job requirement, the very people leaders rely on most begin to burn out. Organizational cit