Resilience is one of those workplace words that sounds unquestionably positive.   It gets used in leadership conversations, wellness initiatives, conference sessions and organizational messaging. We talk about building resilient teams, supporting employee resilience and helping people become more resilient in the face of change. On the surface, that all sounds reasonable. After all, most of us would agree that the ability to adapt, recover and keep going through difficult sea

We’ve all been there. You get a piece of feedback in a meeting or a one-on-one… and suddenly your brain goes into overdrive. Did I mess up? Are they upset with me? Is this a bigger issue than they’re saying? Are they questioning my abilities? Your body tightens. Your thoughts start racing. You replay the conversation over and over. And in that moment, it can feel uncomfortable… sometimes even threatening. But in reality, feeling defensive when you receive feedback doesn’t aut

Psychological safety has become one of the most important and widely referenced concepts in today’s workplaces. And rightly so. When done well, it creates environments where people feel safe to speak up, ask questions, admit mistakes and contribute without fear of humiliation or retaliation.   But lately, I’ve been noticing a troubling trend. I had an intriguing conversation with a colleague earlier this week and learned that she’d been seeing and hearing some of the same.