Resilience is one of those workplace words that sounds unquestionably positive. It gets used in leadership conversations, wellness initiatives, conference sessions and organizational messaging. We talk about building resilient teams, supporting employee resilience and helping people become more resilient in the face of change. On the surface, that all sounds reasonable. After all, most of us would agree that the ability to adapt, recover and keep going through difficult sea

Somewhere along the way, we started confusing burnout with dedication. Long hours became a badge of honour. Being “always on” became a sign of commitment. Exhaustion? That just meant you cared. We’ve built workplaces where being busy is celebrated, slowing down feels like failure and saying “I’m overwhelmed” can feel like a risk. But here’s the problem: Hustle culture isn’t a performance strategy. It’s a liability. What We Really Mean by “Hustle Culture” Let’s be c

If your best people are tired, this is why. We love the employees who go above and beyond. Of course we do. The ones who step in without being asked, help teammates who are drowning, stay late when something needs to get done and genuinely care about the organization’s success. And so, before long it becomes an expectation. When discretionary effort quietly turns into an unspoken job requirement, the very people leaders rely on most begin to burn out. Organizational cit