Have you ever worked in an environment where people did their jobs but nobody seemed invested? They showed up, completed their tasks, attended meetings and answered emails, but rarely volunteered ideas or took initiative. Problems were met with a shrug and “Not my problem.” People watched the clock, and if you asked how work was going, you heard, “It’s a paycheque.” Now picture a workplace where people genuinely care. They share ideas, notice and solve problems, celebrate w

There’s a particular kind of workplace problem that can be surprisingly difficult to spot. Everyone is getting the work done. Deadlines are being met, customers are being served, projects are moving forward and the team is delivering what it needs to deliver. The problem is what it’s taking to make that happen. People are starting early and staying late. Lunch is eaten at desks, if it’s eaten at all. Vacation gets postponed because there’s never a good time to take it. The