One of the most commonly voiced challenges from my clients over the years has been: We’ve got a fantastic Employee Assistance Program… but utilization rates are low and disability claims are high. If your team members have access to support and they find themselves in a situation where they need a hand, why aren’t they tapping in to the EFAP? This tends to be a multi-faceted issue, but let’s chat about a few typical things your workplace can consider right off the bat. It’s