Imagine you’re applying for a job in a warehouse. The posting explains that you’ll need to regularly lift up to 50 pounds and spend long periods on your feet. During the interview you’re asked whether you’re physically capable of meeting those requirements. On your first day, you’re shown proper lifting techniques, provided with equipment designed to reduce the risk of injury and trained on safe work procedures. None of that feels unusual. In fact, we’d probably question

When organizations think about recruitment, they often focus on technical skills, experience and cultural fit. But one critical element...